Refund policy

Customer satisfaction is important to us.

Damaged Artwork

If your artwork arrives damaged, please contact us within 48 hours of delivery. Include:

• Your order number 

• Clear photographs of the artwork

• Photographs of the packaging

We will work with you to resolve the issue as quickly as possible.

Returns

If you wish to return an original artwork, please contact us within 14 days of delivery.

The artwork must be returned: 

.  In its original condition

.  In its original packaging

Return shipping costs are the responsibility of the customer unless the return is due to damage or an error on our part.

Refunds

Refunds are issued after the returned artwork has been received and inspected.

Commissioned Artwork

Custom commissions and personalised artworks are non-refundable unless they arrive damaged or differ significantly from the approved design